Shipping

Shipment Tracking

• My tracking says my parcel has been delivered but it hasn’t, what shall I do?
• I have a problem with my shipping, what should I do?
• Can I track my order once it has been despatched?

Shipping Options

• Can I change the delivery address on my order?
• Can I upgrade my shipping after I have placed my order?
• Can you ship to a PO box?
• Which shipping provider do you use?
• What shipping options do you provide?

Duties and Taxes

• Are there any additional duties or taxes for delivering to the US?